During your stay
- How can I get the keys of my apartment?
If you have booked an apartment in residence Plein Soleil, you can get the keys directly at the residence’s reception – Chemin Chardon in Meribel Mottaret.
We guarantee you that the apartments will be available from 5 pm.
We recommend you to come earlier for the check-in as your apartment may be ready before 5pm.
You will have the keys only after leaving a security deposit.
- What happens if I arrive after your opening hours?
- Why should I leave a security deposit?
- Is there a state of repair in the apartment?
However, you will have to check the state of repair of the apartment and inform us about any problem within 24 hours.
We will check the apartment after your departure. In case of damage, the repairing cost of equipment or furniture or the cleaning fees will be taken from your security deposit after sending you a justification. The amount of the security deposit does not limit your responsibility.
- Will I have access to Internet in my apartment?
For the other apartments, we can rent you a Wi-Fi Hot Spot 50€/week. This Hot-spot, working with the 4G network, allows you to connect up to 10 devices at the same time, within the limit of 21 Gb per week.
- Where can I park my car during my stay?
In busy periods, we recommend you to park your car on the first space you find and then use the free buses for the rest of your stay.
There is a covered parking with CCTV in Le Hameau (tickets to buy in the parking).
We also rent covered parking spaces in all the resort. To book one of them, please contact us directly. Be careful, there is a limited amount of this places, do not forget to book it in advance!
- How do I have to check out from the accommodation?
The cleaning is not included in the rental price, you must clean the apartment entirely: kitchen, floor, bathroom, toilets, etc. Even if you have paid for the final cleaning, we will ask you to clean the dishes, empty the fridge, take out the garbage, undo the beds and tidy up the blankets or duvets.
Please do not forget to lock the apartment’s door and check that you have all the key sets before closing your luggage!